Returns and Exchanges

All jewelry and sale items are final sale and cannot be returned. Exchanges for jewelry or sale items may be processed in rare circumstances (i.e. damaged or defective product).  Contact within 3 days of receipt of jewelry or sale item to discuss potential return or exchange. 

Gift cards and bath & body products are final sale and cannot be returned. 

Unused, unworn items with original tags may be returned at no cost to the customer up to 90 days after order date.  Refunds will be paid as store credit when the returned items are received by L’mod. Store credit will be emailed to the original purchaser as a gift card.  Returns may be processed at

Exchanges for unused, unworn items with original tags may be processed any time at no cost to the customer.  Exchanges will be processed for the same product (considering exchanges for size, color, etc.) and are subject to availability of the replacement product requested.  Availability of the replacement product requested is based on the date the exchanged item is received by L’mod.  If the customer prefers guarantee of product availability, the replacement product can be purchased, and the exchange item can be returned. Exchanges may be initiated at

Questions regarding the return and exchange policy should be directed to